If you work in the world of retail, you’ll know the particular pressures and issues you face every day. Balancing the needs of suppliers, staff and customers can be a daunting task. Not to mention keeping on top of stock, managing orders, controlling costs and maintaining quality.
Our experience and knowledge of retail has given us a thorough understanding of what businesses in this sector need in order to work efficiently and profitably, from large chains to small independents.
We’ve taken this knowledge and adapted the core functionality of Microsoft Dynamics 365 Business Central to specifically reflect the needs of retail organisations.
Our ERP software for retail offers one integrated system, allowing you to manage and oversee your entire order process. This ensures that the experience you deliver to customers is seamless across point-of-sale, ecommerce, store operations, merchandising, financials and supply chain.
Extracting real-time data, our merchandise management software will update your POS and eCommerce platforms, automatically showing staff and visitors if stock is available.
Rather than separate systems for finance, warehouse, point of sale, and distribution, one integrated solution will offer complete visibility of all ledgers, stock and invoices.
With role-tailored reporting and analysis, you can see what you have, what you’ve sold and what you need, giving you more control of costs and margins.
You can also choose which implementation suits you best. Whether that’s a traditional on premise solution, a hosted option, or a monthly pay-as-you-go/software-as-a-service model.
Our ERP-for-retail software allows you to track an order from the moment it comes in, whether in store or online, to the second it leaves the warehouse.
All figures that relate to the order, including stock levels, will be updated and go straight into your finance software.
You can create specific retail channels for the same product, including consumers, wholesalers and trade, and allocate certain stock to them, ensuring levels are balanced across each channel. With this level of detail and business intelligence, you can access insight into the daily running of your business at the touch of a button.
Find out more in “Joined-Up Thinking: How integrated merchandise management can improve your bottom line”.
Create bespoke workflows for your order process to reflect particular aspects of your business, such as personalisation of products.
Simply build the workflows into our Dynamics 365 Business Central solution and your clients will be taken through a set of bespoke questions to build their personalised merchandise before ordering takes place.
Managing merchandise also becomes easier. You can create a hierarchy of products based on any number of variables. From different sizes, styles and colours, to seasonal ranges, everything is neatly bundled for easy reporting and analysis. You can also allocate the same prices to bundled products.
Find out more about how retail businesses can create the perfect customer journey using personalisation.
Our solution for retail can also integrate with third-party software from distribution companies such as Parcelforce.
This integration allows for tracking numbers to pass automatically into Dynamics 365 Business Central against your posted shipment. A manifest can then be created for your distribution company to allow for scheduled collections.
Find out more about how working closely with distribution companies can improve efficiency for retail businesses.
At OD we’re serious about finding the right solution for your business.
That’s why we’ve developed specific retail merchandise functionality to address our clients’ key issues. This allows them to provide their own customers with swift and easy access to their products.
With over 120,000 businesses worldwide using Dynamics 365 Business Central, as well as our own expertise in the retail sector, we can help you to streamline your processes.
Drawing from years of experience and specialist knowledge across a broad range of markets, we’ve created specific functionality that complements Dynamics 365 Business Central for the following sectors.
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