It doesn’t matter how big you are or what you do, irrespective of which edition or distribution model of NAV you deploy, our dedicated NAV support team is ready to help.
Should you ever experience an issue, simply call the Ocean Dynamics Helpdesk or send an email to our support team detailing the problem.
By phone, shared web sessions or simply over email, we have over 100 years of NAV experience within our team, ranging from version 1 through to the latest releases.
In the vast majority of cases, we will be able to resolve your issue directly. However, if needed we have direct access to Microsoft and will work with them on your behalf to reach a resolution to your case.
Getting to the root cause of an issue is the first step in resolving your case.
Whether this is due to user error, set up or even a bug within the main NAV code, our team of support professionals can call upon specialist consultants and developers to fix your issue.
Often, you may need that little bit of functional support to help you get over an issue or enable you to do something in a more efficient way. Our deep understanding of NAV means that if there‘s a better way of doing things, we will always try to assist.
At Ocean Dynamics we’re serious about the support we provide and we’re here to help you whenever you need us.
As a Microsoft Gold Partner, we help our clients to ensure that their business management software is working hard to improve efficiency across the business.
Drawing from years of experience and specialist knowledge across a broad range of markets, we’ve created specific functionality that complements Dynamics NAV for the following sectors.
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